Terms & Conditions
Effective Date: December 07, 2025
1. Agreement to Terms
By accessing or using AchieveEngApp's services, products, or website, you agree to be bound by these Terms and Conditions. If you disagree with any part, you may not access our services.
2. Services Description
AchieveEngApp provides:
- Solar panel sales and installation
- UPS systems and voltage stabilizers
- Battery solutions
- Energy consultation services
- Maintenance and support
- Technical assessments
3. Orders and Payment Terms
3.1 Order Process
All orders are subject to acceptance and availability. We reserve the right to refuse any order.
3.2 Pricing
Prices are in Bangladeshi Taka (BDT) and subject to change without notice. Installation costs may vary based on site assessment.
3.3 Payment Methods
Cash
Bank Transfer
Mobile Banking
Credit/Debit Card
4. Installation and Warranty
🛡️ Warranty Coverage
Solar Panels
25 years performance warranty
Inverters
5-10 years warranty
Installation
2 years workmanship warranty
4.1 Installation Terms
- Site assessment required before installation
- Customer must provide safe access to installation site
- Additional structural work may incur extra charges
- Installation timeline: 3-7 business days after assessment
5. Cancellation and Returns
5.1 Order Cancellation
Cancellation is accepted within 24 hours of order placement. After site assessment, cancellation may incur assessment fees.
5.2 Return Policy
✅ Eligible for Return
- Defective products
- Wrong items delivered
- Damaged during shipping
❌ Not Eligible for Return
- Customized installations
- Products after installation
- Normal wear and tear
6. Limitation of Liability
AchieveEngApp's total liability shall not exceed the purchase price of the products or services. We are not liable for:
- Indirect or consequential damages
- Loss of profits or revenue
- Acts of God or natural disasters
- Customer's improper use or maintenance
7. Governing Law
These terms are governed by the laws of Bangladesh. Any disputes shall be subject to the exclusive jurisdiction of the courts in Dhaka.
8. Contact Information
AchieveEngApp
📍 Kaptan Bazar Complex, Building No.-2, Shop No.-37, 2nd floor, Nawabpur, Dhaka-1000
📞 +88 01718092441 / +88 029569211
📧 info@AchieveEngApp.com