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Terms & Conditions

Effective Date: December 07, 2025

Important: Please read these terms carefully before using our services or purchasing our products.

1. Agreement to Terms

By accessing or using AchieveEngApp's services, products, or website, you agree to be bound by these Terms and Conditions. If you disagree with any part, you may not access our services.

2. Services Description

AchieveEngApp provides:

  • Solar panel sales and installation
  • UPS systems and voltage stabilizers
  • Battery solutions
  • Energy consultation services
  • Maintenance and support
  • Technical assessments

3. Orders and Payment Terms

3.1 Order Process

All orders are subject to acceptance and availability. We reserve the right to refuse any order.

3.2 Pricing

Prices are in Bangladeshi Taka (BDT) and subject to change without notice. Installation costs may vary based on site assessment.

3.3 Payment Methods
Cash Bank Transfer Mobile Banking Credit/Debit Card

4. Installation and Warranty

🛡️ Warranty Coverage
Solar Panels

25 years performance warranty

Inverters

5-10 years warranty

Installation

2 years workmanship warranty

4.1 Installation Terms
  • Site assessment required before installation
  • Customer must provide safe access to installation site
  • Additional structural work may incur extra charges
  • Installation timeline: 3-7 business days after assessment

5. Cancellation and Returns

5.1 Order Cancellation

Cancellation is accepted within 24 hours of order placement. After site assessment, cancellation may incur assessment fees.

5.2 Return Policy
✅ Eligible for Return
  • Defective products
  • Wrong items delivered
  • Damaged during shipping
❌ Not Eligible for Return
  • Customized installations
  • Products after installation
  • Normal wear and tear

6. Limitation of Liability

AchieveEngApp's total liability shall not exceed the purchase price of the products or services. We are not liable for:

  • Indirect or consequential damages
  • Loss of profits or revenue
  • Acts of God or natural disasters
  • Customer's improper use or maintenance

7. Governing Law

These terms are governed by the laws of Bangladesh. Any disputes shall be subject to the exclusive jurisdiction of the courts in Dhaka.

8. Contact Information

AchieveEngApp

📍 Kaptan Bazar Complex, Building No.-2, Shop No.-37, 2nd floor, Nawabpur, Dhaka-1000

📞 +88 01718092441 / +88 029569211

📧 info@AchieveEngApp.com