FAQ

Find answers to commonly asked questions about our solar products

Quick Answers

Product Questions

We offer monocrystalline, polycrystalline, bifacial, and flexible solar panels with efficiencies ranging from 18% to 22%.

Our solar panels come with a 25-year performance warranty, inverters with 10-12 years, and batteries with 5-10 years depending on the type.

Yes, we provide custom solar solutions for residential, commercial, and industrial applications. Contact our sales team for a customized quote.

Installation & Setup

Yes, we have certified installation teams across the country. We offer professional installation services for all our solar products.

Residential installations typically take 1-3 days, while commercial projects may take 1-4 weeks depending on the system size.

While we provide detailed manuals, we recommend professional installation for optimal performance and to maintain warranty coverage.

Technical Support

Regular cleaning of panels, checking connections, and monitoring system performance. We recommend professional maintenance annually.

Check the inverter display for error codes, ensure all switches are on, and contact our 24/7 technical support for immediate assistance.

We provide mobile apps and web portals for real-time monitoring of energy production, consumption, and system health.

Warranty & Support

Our warranty covers manufacturing defects, performance guarantees, and workmanship. Specific terms vary by product.

Contact our support team with your product serial number and purchase details. We'll guide you through the claim process.

Yes, we offer extended warranty options for all our products. Contact us for pricing and coverage details.

Still have questions?

Can't find the answer you're looking for? Please chat with our friendly team.

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Powering Bangladesh with Excellence

Since 2010, Achieve Engineering has been providing premium power solutions including UPS systems, server racks, power distribution units, and complete data center solutions across Bangladesh.

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Shop No.-37, 2nd floor, Nawabpur, Dhaka

+88 01718092441

+88 029569211

info@achieveeng.com

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