Customer Support

We're Here to Help You

24/7 support for all your solar energy needs

24/7

Support Available

30 min

Average Response Time

98%

Satisfaction Rate

5000+

Customers Helped

Quick Help

Solar Panel Issues

Troubleshooting and maintenance guides

Power Output

Optimizing your system performance

Installation Help

Setup and installation support

Billing & Payments

Payment issues and billing queries

Get in Touch

Phone Support

Available 24/7 for urgent issues

+88 01718092441

Emergency: +88 029569211
Email Support

Response within 2 business hours

support@AchieveEngApp.com

technical@AchieveEngApp.com
Live Chat

Instant help during business hours

9 AM - 6 PM (Sat-Thu)

Frequently Asked Questions

Our solar panels come with a 25-year performance warranty and 10-year product warranty. The warranty covers defects in materials and workmanship, ensuring optimal performance throughout the warranty period.

Standard residential installations typically take 3-5 business days after the initial site assessment. Commercial installations may take 1-2 weeks depending on the system size and complexity.

Yes, we offer comprehensive maintenance packages including regular cleaning, performance monitoring, and system health checks. Contact our support team to learn about our maintenance plans.

We accept cash, bank transfers, mobile banking (bKash, Nagad, Rocket), and credit/debit cards. We also offer installment plans for larger projects.

Most of our solar systems come with monitoring apps that allow you to track energy production in real-time. Our technical team will help you set up the monitoring system during installation.

Emergency Support

For critical system failures or safety concerns

+88 01718092441

Available 24/7 for emergency situations

UPS System
Rack UPS
Server Rack
Server Cabinet
Battery Pack
Battery Cell
Power Distribution Unit
Automatic Transfer Switch
Power Module
Power Module
SNMP Card
Network Card
Rail Kit
Mounting Kit
Parallel Kit
Sync Module
Spare Part
Circuit Board
AchieveEngApp Logo
Powering Bangladesh with Excellence

Since 2010, Achieve Engineering has been providing premium power solutions including UPS systems, server racks, power distribution units, and complete data center solutions across Bangladesh.

Trusted Since 2010
5000+ Happy Customers
Quality Certified
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Our Products
UPS Systems Server Racks Rack ATS Rack PDU Battery Packs SNMP Cards
Get In Touch

Kaptan Bazar Complex, Building No.-2

Shop No.-37, 2nd floor, Nawabpur, Dhaka

+88 01718092441

+88 029569211

info@achieveeng.com

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