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Showroom: Kaptan Bazar Complex, Nawabpur, Dhaka
Open: 9:00 AM - 9:00 PM
Call Now: +88 01718092441
24/7 Customer Support

How Can We Help You Today?

Our dedicated support team is ready to assist you with any technical issues, product inquiries, or service requests.

Phone Support

24/7 Emergency Support

+880 1711-656489-94

+8802 223329448

Email Support

Response within 6 hours

support@achieve.com.bd

info@achieve.com.bd

Live Chat

Instant messaging support

Support Ticket

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Support Availability

Sunday - Thursday: 9:00 AM - 7:00 PM | Friday: Closed | Saturday: 10:00 AM - 4:00 PM

Emergency Support: 24/7

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Submit a request and our technical team will get back to you as soon as possible.

Max file size: 10MB (Images, PDF, Log files)

Meet Our Support Team

Support Engineer
Md. Karim Hossain
Senior Technical Support

12+ years experience in power systems

Support Engineer
Sharmin Akhter
Customer Support Lead

Expert in rack & cooling solutions

Support Engineer
Rafiqul Islam
Field Service Engineer

On-site installation specialist

Support Engineer
Tanvir Ahmed
Network & PDU Specialist

SNMP & remote monitoring expert

Service Level Agreements (SLA)

Response Time
Within 2-4 hours for critical issues
On-site Support
Dhaka: 4 hours | Other: 24-48 hours
SLA Uptime
99.9% service availability
Enterprise Plans
Custom SLAs available